The Parties

The Coach: Francisco Hestnes Ferreira, sole trader, NIF 268686289, registered at Rua Leão de Oliveira 15 3D, 1300-351 Lisboa, holder of IPDJ professional title 136491. Contact: hello@franciscohestnes.com / +351 912 732 131.

The Client: you, as identified in the form below.

This agreement is governed by Portuguese law and incorporates the Terms & Conditions and Privacy Policy.

What You're Buying

A block of 1-on-1 coaching sessions. Rehabilitation and performance are delivered as a single process – there is no separate "fix it first, get strong later" timeline.

Whatever the size, every block runs on the same standard terms:

Included

• An initial assessment covering history, injuries, movement screening and goals.
• A written training protocol, reviewed and adjusted as you progress.
• Support between sessions via WhatsApp, during working hours, for questions about your program.
• Entry to the training facility for your scheduled sessions, where your block runs at a partner gym.

Not included

• Medical diagnosis, treatment, physiotherapy or any clinical intervention.
• Nutrition prescription or meal planning.
• Independent use of the facility outside your scheduled sessions, and membership of any gym or studio.

Facility arrangements depend on the venue. If a partner facility becomes unavailable, Francisco will arrange an equivalent venue at no additional cost to you.

Scope of Practice

"Post-clinical recovery" means training that resumes after clinical care has concluded, or runs alongside it – not in place of it. If you are under the care of a doctor or physiotherapist, you agree to obtain their clearance before starting and to share any restriction they set. Francisco may decline or pause work he believes falls outside his scope or is unsafe.

Your Health Disclosure

You confirm the information in the form below is accurate and complete, and that you will tell Francisco promptly if anything changes – a new injury, diagnosis, medication, pregnancy, or any symptom appearing during or after training.

Physical training carries inherent risk, including soreness, strain, injury and, rarely, serious cardiovascular events. Stop and tell Francisco immediately if you experience pain, dizziness, chest discomfort or shortness of breath.

Payment

• Blocks are paid in full in advance, before the first session, unless a written instalment plan is agreed.
• Payment by [bank transfer / MB WAY] to [DETAILS].
• An invoice (recibo verde) is issued for every payment. Give your NIF below if you need it on the invoice.
• Prices are held for the duration of a paid block.
• Sessions cannot start until payment has cleared.

Scheduling, Cancellation & No-Shows

• Arriving late shortens the session; it does not extend it. More than [20] minutes late is treated as a no-show.
• If Francisco cancels, the session returns to your block at no cost and is rescheduled as a priority.
• Genuine emergencies, acute illness and injury are handled case by case – tell him as early as you can.

Expiry, Refunds & Ending the Agreement

• Unused sessions expire at the end of the window in Section 02 and are not refundable, except where Portuguese consumer law requires.
• If you stop for a documented medical reason, unused sessions are refunded pro rata at the single-session rate, or credited – your choice.
• Either party may end this agreement in writing at any time. Delivered sessions are payable.
• Francisco may end it immediately for abusive or unsafe conduct, or repeated non-attendance, without refund of delivered sessions.
• Distance sales: you have a 14-day right of withdrawal under Decreto-Lei 24/2014. If you ask for sessions to start within that period, the right lapses once the service is fully performed, and you pay pro rata for what was delivered.

Liability

Francisco carries professional liability insurance and delivers coaching with the skill and care reasonably expected of a qualified exercise professional. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, Francisco is not liable for injury or loss arising from inaccurate or withheld health information, failure to follow instructions given in a session, training performed independently outside sessions, or conditions at a venue he does not own or control. Any liability capable of being capped is capped at the amount paid for the block concerned.

Media & Testimonials

Photos and video are taken only with your agreement, session by session. Use of your image or words in marketing is optional and requires the separate opt-in below. You can withdraw it at any time in writing, and Francisco will remove the material from channels he controls within a reasonable period.